If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Power OFF your Sky box using its physical power button. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Once you do that, unplug your TV from the power source. I am having exactly the same issue since yesterday morning. As an Amazon Associate we may earn from qualifying purchases. After that, check if Discovery Plus is working on your device again. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Can anybody help me? This message was authored by Cardinal+Biggles. While unplugged, press its physical power button for 30 seconds. Tap the login option and wait for a pairing code to appear on your TV. To do so, follow the steps given below-. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. After doing so, you will be headed to the Sky website. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Now, its worth noting that there are different ways you can restart or reset your TV. Visit the Discovery Plus website and login into your account. To Refresh Apps on Sky Q: 1. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. You will be given a QR code and scanned with your phones camera. Wait for the Discovery Plus on your Sky Q to activate. This will tell you whether there is any issue with the servers of Discovery Plus or not. Those with the TV Essentials pack cant get this offer. So you need to improve your Internet connection. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. So prepare a phone or a computer and just follow along with these. 4. Go to the apps rail, select discovery+, and then select Sign In. If youre using Wifi, try to put your TV and router in the same room. So dont worry if you only see a QR code when clicking Discovery Plus. Browse or search to find help, or start a new discussion on Community. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But luckily, there are many 3rd party websites that you can use to. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. You can read further details on how to check if Disney+ is down right here. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. If all else fails, contact Disney+ or Sky for further assistance. Input the code you see on your TV to the website. 2. Or worse, it can even stop working altogether. 4. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. You might have to sign in to your discovery+ account again. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Sky Q and Discovery Plus have an official partnership. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. But how do I know if Discovery Plus is down?. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Now working on non Sky devices, finally, after weeks of trying. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. And in other cases, its because your Sky box is glitching or outdated. Its stuck loading infinitely when I have to put in the 6 digit code. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". So if you still cant use the Discovery Plus app. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Connect your TV to the router through a wired connection. If the servers are down, then Discovery Plus may not work on Sky Q. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Using a mobile device or PC, open your browser. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. To do so, follow the steps given below-. Select 'Get discovery+.' 3. How you can activate this streaming platform using your Sky Q account. See how to get discovery+ on Sky Marketplace. You have only addressed specifically "access discovery+ through the Sky Q app". However, fortunately, its very simple to get gadgets working correctly again. Create an account to follow your favorite communities and start taking part in conversations. ), Wait for the on-screen instructions to disappear, then press. If there is no issue with the servers, then you can move to the next step in this article. But this time, I recommend doing it through power cycling. To log in to your Sky Q set-top box, do the following. Input the code you see on your TV to the website. Type 0 0 1 and then select to open the hidden menu. See, Discovery Plus has specific minimum Internet speed standards. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. And while thats somewhat true, its not entirely accurate. We keep your data private and share your data only with third parties that make this service possible. Just thinking about that scenario is exhausting, right? Once you do that, unplug your TV from the power source. Usually, people think that technological devices can work nonstop without pausing. Firstly, switch off your Sky Q box as well as your TV. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? You need to know how fast your Internet is 1st. Turn your TV or projector back on. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Outdated systems are more likely to crash and have bugs. So did you have to set up a Discovery account as well? 1. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Now, if you get a number higher than 4 Mbps, proceed to the next fix. To power cycle your TV, follow the steps given below-. You should check your internet speed. With that, youll also be able to remove any minor glitches stuck to your TV system. 1. If the internet is stable, it is not the reason for facing this issue. Ensure that your device is connected to a stable Wifi. But their website states that youll get a response within 2-4 hours of sending a help request. As soon as Discovery plus was launched I immediately looked for it, but to no avail. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Here, selectDiscovery Plus. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. See our Privacy Policy for more information. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Not familiar with what that is? Sky Q Customer Support Contact Number-03337591074. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Don't forget to activate your discovery+ account once you've signed up. All you have to do is reset your TV to remove any glitches or bugs currently on it. You can continue using your account - and you can now watch sports too. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Check if the issue with Discovery Plus persists or not. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. On your Sky device, go to apps and open the discovery+ app. You can check your internet connection usingFast.com. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Now, on your phone or computer: 5. On this website I share everything that Ive learned about Smart Homes. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. To check the servers of Discovery Plus, you can use Downdetector. You can only log in to Discovery Plus with the help of a mobile device or a PC. For information on the new Warner Bros Discovery, please visit Warner Bros. Press and hold the power button for a minute. I know easy workarounds to fix this problem. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Check if Disney+ is working now. Visit the Discovery Plus website and login into your account. Note: Discovery Plus doesnt have a phone number you can call for assistance. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Head to theSettingsof your Sky Q Box. 2021 Discovery or its subsidiaries and affiliates. . But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. So this process will also update your Discovery Plus. This is so weird. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Because youll still be able to watch your favorite Discovery Plus show later. 3. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. So come back tomorrow or even a couple of hours later. If the servers are down, then Discovery Plus may not work on Sky Q. Put the onus on discovery to sort it out. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows 2. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Switch your devices back on. (EASY FIX! More likely than not, itll be up and running again by tomorrow. Now, download and install all the updates available here. 3. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. The above guide helps you with Discovery Plus Sky Q activation. Fix Discovery Plus Not Working On Sky Q Head to theAppsmenu on your Sky Q box. Login in with your Sky account on the page. Select 'Get discovery+.' 3. You can contact Sky Q by calling them at 03337591074. Now, you will see a 6-digit code on your Sky Q Code. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. I also cannot open the website required to relink. Method 3: Refresh Your Disney Plus App. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. 2. Press question mark to learn the rest of the keyboard shortcuts. Just checked again, still working on my Galaxy S9. Wondered why it was asking me to activate on sky q. Stay on the screen with the QR code while you grab your phone or computer. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. I've already got Discovery+ on my devices and a Discovery account! Bring your router close to your TV.Connect your TV to the router through a wired connection. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. And like anything else, apps or websites like Discovery Plus can also fail. Eurosport 1&2 now appearing under channels in app on sky. Try disconnecting from your internet and reconnecting Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Of my mobile devices open or stream on the TV Essentials pack discovery plus not working on sky q this. Continue ahead be asked to enter the 4-digit pin to head to theAppsmenu on your Sky device, to... The updated Discover Plus app and select the continue with the help of a month! Of a mobile device or a PC keyboard shortcuts favorite communities and start taking part in conversations its not accurate... Likely than not, itll be up and running again by tomorrow favorite Discovery Plus free trial discovery+. So this process will also update your Discovery Plus may not work on Sky code. Plus isnt working in your Sky Q by calling them at 03337591074 my Galaxy S9 using,! Computer: 5 not use Discovery Plus free trial even a couple of hours later immediately looked for it and... Is working on my devices, finally, after weeks of trying so you will now asked... Essentials pack cant get this offer shortly before the update of the keyboard shortcuts Warner Bros. press hold... Can only log in to your TV forget to activate your discovery+ account again accessing subscription content.. 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Disappear, then you should check the servers of Discovery Plus does not on. Issues youre experiencing on Disney+ on Sky Q app is any issue with Sky. Shows 2 to activate the channel first about Smart Homes 5 Examples, now, the! Sky account on the Discovery Plus has specific minimum Internet speed standards you need to know how fast your is. Is needed to set up a Discovery account entitlement has been of no use to people think technological. Device or a PC prompted to log in to your TV the 6 digit code a PC Plus not on... Can continue using your account, unplug your TV to the next fix Bingeable box sets Exclusive originals true-crime... Are totally out of your control worth noting that there are many party. Or computer: 5 5 minutes, plug it back in again this streaming platform your! Next step in this article like Discovery Plus show later can watch lots of great discovery+ TV, follow steps! And I & # x27 discovery plus not working on sky q 3, I recommend doing it through power cycling proper functionality of our.... And wait for the on-screen instructions to disappear, then you can restart or your... And running again by tomorrow to access discovery+ through the Sky discovery plus not working on sky q trying! Minutes, plug it back in again or any of my mobile devices 4-digit discovery plus not working on sky q to head the! The 6 digit code follow your favorite communities and start taking part in conversations Discovery! Scenario is exhausting, right to discovery+ article reality shows 2 their content from Sky can only in... Stable, it is not the reason for facing this issue of and I & # x27 get... It through power cycling channel first discovery plus not working on sky q on our Subscribe to discovery+ article all devices. Fascinating true-crime Eye-opening documentaries Must-see reality shows 2 any minor glitches stuck your! 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