Customer Reviews are not used in the calculation of BBB Rating. If you end your ZIN membership, you will lose access to the ZIN Play App and all your content. (Note: Google Play songs are not actually saved locally on your phone. and the only response I received was an automated one (copy attached). To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. We can also confirm that the last payment was March 21st, 2022. Categories. You'll receive monthly content to keep your classes fresh and your students happy. These Terms will terminate automatically if you fail to comply with any of the terms and conditions described herein. Got questions, don't hesitate to drop me a message! I feel extremely privileged to be teaching Zumba Gold classes for active older adults. WebCanceling or Freezing ZIN membership. I may have thought about putting the contract on hold (if I ever get to talk to someone on the phone) if they offer that, but after the difficulties I'm experiencing in trying to cancel, I will not continue anything with Zumba. What should i do? I tried doing it on my own after completing my training, but creating my own choreo was very time consuming - and hard! -----Zumba has acknowledged for this discrepancy, but only offered discount on purchase of my future training programs. We have reviewed the customers most recent response and we stand by our original response that we will not refund or exchange the item as it was purchased during a Final sale. As a recommendation Membership Lite is for locals with 350 or less members while Membership Suite is for locals with membership larger than 350. We have reviewed this case and can confirm that the member account was fully cancelled at the end of March. Please be advised that part of the maintenance performed was to ensure that content released prior to the start of an individual's *** membership wasn't made available to those who were not members at the time of its original release. Sincere apology was much more appropriate rather than giving a coupon for the next purchase. I called at the end of March 2022 to cancel my membership. WebZumba. This will show all of your local music that is available on the app. If you believe another user is violating the Terms, you may notify us, and we will work in good faith to resolve such issues. When I noticed I was charged for *** on my credit card statement, I emailed the company and received response. Any third party domain names, URLs, trademarks or logos appearing on the Site or in the Content are the sole property of their respective owners. Before you call, please make sure you understand how this date is maintained per the following: How are my ZINversary dates and perks determined? I'm Ashley Dunworth, and I live in Rio Rancho, NM. Hey everyone! I will always go to Zumba classes and dance my heart out, but I will never be an instructor for this company again! If I am a physical subscriber to ZIN volumes and Mega Mixes, can I access them on the ZIN Play App? Location. Marian Ayad. I assumed my cancellation was processed. Go to the MUSIC app on your phone, click on the Library tab, and click on Songs, and find the song you are looking for. I wanted to know if there was a way to freeze or even cancel my ZIN membership. We will make the decision on whether or not to cancel the instructor training at Zumba Fitness due to the weather. WebInstruida por la ZES Jessica Exposito, soy miembro de ZIN desde Abr 2019, pero apasionada de Zumba desde sus inicios. I immediately started teaching using the choreo from ZIN Volumes, got a ton of support from other ZIN Members and received emails from people interested in my classes and gym managers reaching out with job opportunities through my customized website. I'm Carla F Guerrero ruiz, and I live in Dix Hills, NY. The provisions concerning Feedback, Zumbas ownership rights, the user content license grant, representations and warranties, warranty disclaimer, limitation of liability, governing law, enforcement, termination, and the miscellaneous terms will survive the termination or expiration of these Terms for any reason. I could have additional time to decide and make purchase If I knew one day sale was extended. Zumba controls the Site (excluding third party linked sites) from our corporate offices in Florida, United States of America. WebRegistrant must be a ZIN Member with an account in good standing at the time of the registration and at the time of the Convention. By establishing an account, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the account. All other edits can be made. Now today - he didn't hear me? You acknowledge your responsibility for any information, profiles, reviews, comments, messages, text, files, images, photos, video, music, sounds, or other content or materials (User Content) you submit, upload, post or otherwise provide or make available to us or our vendors, on or through the Site or otherwise, including User Content you upload or post on third party websites, such as Instagram, Twitter, Facebook and Pinterest, that are associated with hashtags related to Zumba, including, for example, #zumba, #strongnation, #zumbawear, and #strongid (Submissions). I then received a message from customer service on 6/20/2022 I received a message (see attached) where they said they would give me a credit to buy more items! I've been a ZIN Member since Aug 2015 and a Zumba Jammer since 2019, and I absolutely love teaching Zumba classes. Moni Keep Dancing Additional Classes, Available to Teach Special Events, Available to Substitute Classes. We emailed her again and advise her that she must call us as cancellation can not be done via email. Other forms of media include: videos, podcasts and other non-music media. When you purchase and download Google Play music, those songs can only be played on Google Play). This information can be found in our return policy located here:https://www.zumba.com/en-**/support/policy/return-multiple. If I take advantage of the ZIN If your phone is not powerful enough to score the challenge, try a different device if you have one available. You acknowledge and agree that we have no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by any third party of any Submission. 117 total complaints in the last 3 years. 2. What?? WebTo request cancellation of your ZIN membership, please log in to your ZIN account at zumba.com, click on Contact Zumba Office, select the topic ZIN Membership, then sub What is Zin charge? No. I have not received a reply or follow up from anyone regarding this matter. When you turn it on, it will start downloading all of the songs on your playlist. WebHello! If it does, that means your song is stored on the Cloud and not on your phone. I had been sent a discount code to use for the purchase but did not remember until after I placed the order. I now have two charges on my card and this situation has not been resolved. Can I get it back? I was extremely satisfied when I joined ZIN because it gave me all of the tools I need to be a successful Zumba instructor. So i couldnt pay 6 months term because its blocked already and they keep pestering me with emails. Date and Time. We also attempted to reach the member on May 26th 2022 but the member did not answer and when we tried to leave a voicemail the mailbox was full. Checkout the ZIN Glossary for a breakdown of frequently used Zumba terminology. This date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. I immediately called customer service and the representative said he could not cancel the order. No, the ZIN DJ app does not integrate with the new ZIN Play App. BBB is here to help. The member will receive an email confirmation within 5-7 business days. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE, BECAUSE THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. Zumba shall also not be responsible or liable for any damages or loss, such as loss of sales or profits, as a result of any termination of these Terms in accordance with this Section. Zumba has no obligation to monitor the Site or the Content and are not responsible for the accuracy or reliability of any of the Content or for any defamatory, offensive, or illegal conduct or statement by any user of the Site. Hello? unless you cancel your membership according to Zumbas terms and conditions. Your preferences will be located within the Settings directly on the app. Browse All Categories >> R/zumba Canceling or Freezing ZIN membership reddit. Unplug the power cord or adapter for three seconds, and then plug it back in. We emailed her again and advise her that she must call us as cancellation can not be done Thank you. When you make a Submission, you acknowledge and agree that the Submission will be non-proprietary (except as specifically set forth herein) and non-confidential, may be made available to the general public, and may be used by us without restriction. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. Let me check your account status.blah blah blah." Zumba fitness does not answer their phone, it gives you a disconnected signal when you call to cancel membership. You agree to indemnify Zumba, our vendors, and third parties such as Instagram, LLC, Twitter Inc., Facebook, Inc., Vine Labs, Inc., Pinterest, Inc. and Google Inc. and any of our or their respective parents, affiliates, licensees, licensors, and each of our or their respective officers, directors, employees, successors, agents and assigns, for all claims arising from or in connection with (a) the use of any Submission, including, without limitation, all claims arising out of or based upon copyright or trademark infringement, misappropriation, invasion of privacy, defamation, right of publicity and/or any blurring, alteration, editing, morphing, distortion, illusionary effect, faulty reproduction, fictionalization or use in any composite form of your or any other person's or entity's name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information and/or the Submission; or (b) any breach or alleged breach by you of any of these Terms or applicable laws. 3. She will no longer be charged for her daughters membership. The account is for my daughter, but comes out of my checking account. The above exclusions apply to you to the extent permitted by applicable law. Available to Teach Additional Classes. FRI FEB 24 2:30 PM . I'm Aishwarya Karvir, and I live in Malad West, Mumbai, Maharashtra. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. How do I contact Zumbawear Customer Service? To cancel, click the &ld Search the FAQ for entries containing: No refunds will be issued. How do I obtain the Certificate of International Trade and the Diploma of International Trade? Any questions, comments, suggestions, reviews, or other information about our products or services submitted to us through the Site (Feedback) shall be deemed non-confidential and non-proprietary. I'm Maria Carbonell, and I live in Jacksonville, FL US. Zumba acknowledged to me over the phone yesterday that the messed up the cancellation request and have been billing me all year, but refuses to refund me for anything more than 3 months. In order to access version 1.6.0 or later, you must have the following software updated on your mobile device: Yes. Hello! Go to you music app, and click on the SONG option. Will the songs and videos I designate as Favorites on ZIN Now appear as a Favorite in the ZIN Play App? It could have been better if Zumba acknowleded their failure of not making an annoucement in their response, rather than state that the members "should not have had access to this content to begin with." I blocked my card after knowing its a scam. Frozen Membership Rosters, covering a period of two (2) years, will be archived at Http://hqsecure.aft.org/frozenmembershiproster. Log into Zumba.com; click "My Account Summary" at bottom right of homepage; under "Payment Information", see "To Cancel Your Account". You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Site and your purchase of the products and services on the Site. I am currently licensed to teach Zumba, Zumba Toning. Livestream via Zoom. I am currently licensed to teach Zumba. You may also terminate this Agreement at any time by ceasing to use the Site. You'll receive everything you need to keep your classes fresh through ZIN Now, our digital platform just for ZIN Members. Please note that if you do send us any such information or material, the information will be non-confidential and non-proprietary and we can fully exploit the information without any obligation or liabilities to you. I am currently licensed to teach Zumba, Zumba Toning, Zumba Gold. If you are a physical subscriber to ZIN Volumes and Mega Mixes, you will not be able to access this content as a direct integration of ZIN Now and the app, but you are able to upload your songs into your iTunes and acess via the iTunes integration. If you have any questions, remember that we are always happy to help! Once youre there, you can click on the filter on the top right of the screen and turn OFF the ZIN music filter. The Site contains certain features that enable you to obtain rights to use certain of the Content on the Site, such as music, videos, photographs, and the like. It's now going on yet another 5 days. WebI live in State Island, NY but teach in Manhattan and Brooklyn. Once you've registered, as a new member, you will receive the most current materials and continue receiving new materials on an ongoing basis. Will I have access to old ZIN Volumes & Mega Mixes? Your classes will be searchable on Zumba.com. English. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. Go to the FILE tab and see what it says next to KIND. Therefore, you are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. WebiPhone. Please contact me today, Id love to hear from you. I've been a ZIN Member since Aug 2015 and a Zumba Jammer since 2019, and I absolutely love teaching Zumba classes. Subject to the licenses granted in this Terms of Use, you retain ownership of any copyrights and rights of publicity you may have in your Submissions. Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. Im not really in a place in my life where I think I can be teaching now or later. I tried to find out why my membership wasnt good until the next payment was due or if I would receive a refund for rest of the month that I already paid for, but nobody responded. I get to get my First time I called two months ago, they told me I had a 6 month contract (that I don't remember being told about when I signed up), so I waited until now to try again. ALWAYS SEEK THE ADVICE OF A PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER WITH ANY QUESTIONS REGARDING PERSONAL HEALTH OR MEDICAL CONDITIONS. Zumba. Also see Does my iTunes song have restrictions FAQ question as a possible issue with your song). All counter notifications must include responsive information to what is set forth above including any required statements or signatures. I received an ALERT that said my phone is not powerful enough to score the challenge. We have now spoken with******** and have removed her credit card. Health + Fitness Certifications. The CDs, the music, the marketing privileges, the forums, the website. By using the Site, you will be deemed to have irrevocably agreed to the Terms. If we select a Submission for use on the Site, it may be displayed for others to see, together with your name and associated Instagram, Twitter, Facebook or Vine (if applicable) profile information (such as your handle and profile picture). Your continued use of the Site signifies your acceptance of any changes. Membership FAQ > Membership Frequently AskedQuestions > What is the average charge for an ambulanc. I have documented email requests and responses from Zumba. Come join me and you'll see what I mean. With ZIN, you'll teach sooner, feel confident faster and never feel alone in your Zumba journey. The following are Zumbas registered trademarks in the United States: ZUMBA, ZUMBA FITNESS, STRONGNATION, ZUMBA GOLD, ZUMBATHON, ZUMBINI, ZUMBA SENTAO, LET IT MOVE YOU, Z-DRI, SHAKE SHAKE SHAKE, ZUMBA SHAKE SHAKE SHAKE, PLATE BY ZUMBA, among other terms and logos. Users are solely responsible for compliance with all the laws of their jurisdictions. WebHello! It should have been very clear at the training that I was signing a contract and that I would have to pay them for 6 months. I'm Rayne Rivera, and I live in East Windsor, NJ. Can I order Zumbawear merchandise online from anywhere in the world? Be aware that they do not allow you to cancel within the first 6 months. How do we find the Odds Maker in Trade-Ideas Pro? ZIN Members, join our official page to stay connected! I have tried to google and check the Zumba website but I am unable to find an answer to my question. When I went online to return the items in the 1st order, the system told me that not all items were returnable!! I had a problem with my credit card and lost my original ZIN Member Since Date. Therefore, the charges are valid as the member did not call us until November 9th, 2022. on 11/21/22 I called Zumba to inquiry about the refund, the representative said the refund was issued on 11/02/22, however the refund is not reflected in my bank account, I asked for a reference id or transaction number, the representative said they don't provide such information, the same day I called my bank, they said there is no refund pending.On 11/21/22 I called Zumba again, not only the representative was condescending, but pretty much said there was nothing she could do. Itunes song have restrictions FAQ question as a Favorite in the world conditions! Abr 2019, and then plug it back in good standing be teaching Zumba Gold for. Tools I need to be a successful Zumba instructor cancel your membership how to cancel zumba zin membership to Zumbas Terms and conditions herein. 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Jacksonville, FL us means your song is stored on the App the,. Moni keep Dancing additional classes, Available to teach Zumba, Zumba Gold are not in. Mobile device: Yes I order Zumbawear merchandise online from anywhere in the calculation of BBB.! Her again and advise her that she must call us as cancellation can not be via...